Latest Updates

July 21, 2026

Added

• AddedWorkflow Builder Automation Logs - Automations now have execution logs, so you can see exactly what ran and troubleshoot your flows.
• AddedSegment Customers by Visits & Spend - New segment conditions let you target customers by their total number of visits and total purchase amount.
• AddedReward Tiers by Customer Segment You can now restrict a reward tier to specific customer segments, so different customers can see different rewards on the same card.
• AddedReward Tiers by Marketing UTM Link
• AddedYou can now include or exclude a reward tier for customers who arrived through a specific marketing UTM link, so every campaign can offer its own rewards. Works alongside segment-based reward tiers.

Fixed

• FixedRepeated Push Notifications - Fixed a workflow that could loop and send customers duplicate push notifications.
• FixedGreek Characters on PDF Tent Cards - Fixed Greek characters not rendering correctly on printed PDF tent cards.
• FixedCustom SMTP Email Sending - Fixed emails failing to send through a custom SMTP integration.
• FixedManager Logouts & Password Recovery - Fixed managers being logged out when the same login was used on another device
• FixedMembership Barcode Stuck on "Expired" - Fixed a membership barcode still showing "Expired" after renewal, and a manually set tier incorrectly showing "no limit".

Updated

• UpdatedFaster Operations History - The operations and transaction history now loads faster for merchants with large loyalty programs.

June 28, 2026

Added

• AddedAutomatic Facebook (Meta) Conversion Tracking - Connect Meta Ads, set a default Pixel (or override it per loyalty card template), and LoyaltyPal automatically reports key loyalty events to Meta — card sign-up, wallet install, visit/purchase (with the amount), and reward or coupon redemption. No per-event setup, browser and server events are de-duplicated to avoid double counting, and a per-card test mode lets you verify tracking without touching live campaign data. Your Facebook campaigns can now optimise on real loyalty actions.
• AddedScanner Require a Comment on Scan - A new template setting lets you make entering a comment mandatory when your staff scan a card, so every transaction captures context.

Fixed

• FixedMembership Card Installable Without Payment - Fixed an issue where a paid membership card could be installed and shown as active in the scanner without being paid for.
• FixedEmail Replies Not Appearing in Inbox - Fixed customer email replies not showing up in your Inbox.

Updated

• UpdatedStronger Card-Form Link Security - Card-issue form links no longer expose sequential IDs. Existing printed and shared links keep working.

June 17, 2026

Added

• AddedWorkflow Builder "Coupon Redeemed" Trigger - Start an automation the moment a customer redeems a coupon.
• AddedMultiple API Keys per Company - Create, name, rename, and revoke several API keys per company instead of relying on a single one. Ideal for separating integrations and rotating credentials safely.
• AddedEnrollment Form Custom Image & Title per UTM Link - Each UTM link can now display its own title and image on the enrollment form, so every campaign gets a sign-up page that matches its creative.
• AddedWorkflow Builder Manual & Scheduled Triggers - Run a workflow on demand for a chosen segment, or schedule it for a specific date and time with timezone support and recurring schedules. A new "Last visit date" filter lets you target customers by how recently they visited.

Fixed

• FixedPerformance & Stability for Large Accounts - Fixed slow updates, and several issues affecting very large accounts (100k+ members), a major performance and reliability pass.
• FixedCheck-in Daily Limit - Fixed the per-day check-in restriction not being applied correctly.
• FixedCustomers Bulk Manual Add - Fixed slowdowns and crashes when manually adding many customers in a row.
• FixedCard Recovery OTP on iOS 18 - Fixed OTP codes for card recovery not being sent on iOS 18 (Android and other iOS versions were unaffected).
• FixedAutomation Email Formatting - Fixed automation emails arriving poorly formatted ("clustered") when received.
• FixedCashback Happy Hours - Fixed the Happy Hours issue on the cashback card.
• FixedStamps Delayed Withdrawal Count - Fixed a delay with stamp-withdrawal consuming the wrong number of stamps.
• FixedPerformance Large Accounts - Further performance and stability improvements for very large accounts.

Updated

• UpdatedStatistics Date Filter for All Card Types - The date filter on a template's statistics page is now available for every card type, not just membership. You can now analyse any program over any period.

10 June, 2026

Added

• AddedMailings Select a Card Template - When creating a broadcast/mailing, you can now choose a specific card template, and each message includes a personalised install link for exactly that template. Perfect for accounts running multiple loyalty programs, send each customer a direct link to install the program they don't have yet, instead of a generic URL.
• AddedWorkflow Builder "Set Expiration" Action - Set or extend a card's expiration date directly from an automation. A new card-expiry filter also lets you target customers by their expiration date.

Fixed

• FixedCard Issue Form - Fixed text color on the card issue form to improve readability and match the expected style.
• FixedTransaction Report Download - Fixed an issue where transaction reports could not be downloaded by managers.
• FixedReward Card Daily Growth Indicator - Fixed the daily growth indicator on Reward card statistics always showing 0, it now reflects the current day's increase.
• FixedMembership Card Single-Day Revenue/LTV - Fixed incorrect LTV/revenue calculation on the membership card page when the date range was a single day. Revenue is now correct for any selected period.
• FixedGift Card Installation Without a Stored Email - Fixed an issue where customers couldn't install a gift card if their profile had no email on file
• FixedPush Notifications - Fixed issues with push notification delivery.
• FixedCard Form Photo Field on Android - Fixed the photo field incorrectly appearing as required for some Android users when it wasn't set as required.

Updated

• UpdatedReports Clearer Exports with Date Filters - Transaction, and customer exports now use a clearer flow, and transaction tables gained start/end date filters.

May 24, 2026

Added

• AddedAcquisition Funnel: Form Visits Tracking - Every visit to the card install form is now tracked with full acquisition context (UTM source / medium / campaign, fbclid, gclid, referrer, etc.). Each visit is linked through the entire card lifecycle — Visit → Issued → Installed — so you can finally measure conversion and revenue per acquisition channel over any time range.

Fixed

• FixedFinance Manager: Transactions Export - Fixed a bug where users with the Finance manager role couldn't export transactions and received an error, even though they had the relevant permissions. Export now works correctly for Finance managers.

May 10, 2026

Added

• AddedWorkflow Builder: Time Window for SMS, Email & Push - You can now configure a daily time window (for example, 10:00–20:00 in your company's timezone) on each SendSms, SendEmail, and SendPush action in the Workflow Builder. If a trigger fires outside the window, the notification is automatically rescheduled to the next window opening (e.g. the following morning at 10:00), so customers are never disturbed at night by automated messages. If the trigger fires inside the window, the action runs immediately as before.
• AddedNew Card Install Form - The customer-facing card install page has been fully redesigned. The new form loads 10× faster than the old one, now supports a cover image, and delivers a cleaner, more modern issuance experience. All issuance scenarios from the previous form are preserved, this is the same page your customers land on when they open a pass issuance link from a campaign, email, or QR code. We'll continue rolling out improvements on top of the new foundation.

April 27, 2026

Added

• AddedImage Attachments for Reward Tiers - You can now attach a strip image to each reward tier on Reward loyalty cards. When customers view their card, the available rewards are displayed with a visual image, making the card more engaging and rewards easier to recognise.
• AddedWorkflow Builder: "Last X Days" Customer Filter - You can now filter customers by a rolling window of "last X days" for customer creation date in the Workflow Builder. Define any number of days (e.g. last 30, last 90) for time-based targeting, no longer limited to just "last week".
• AddedWorkflow Builder: UTM Medium & UTM Campaign Filters - The Workflow Builder now supports filtering by UTM Medium and UTM Campaign in addition to UTM Source. This enables granular segmentation for multi-campaign setups. For example, targeting customers from a specific Facebook ad set with a distinct

Fixed

• FixedLocation Missing in Transaction Report - Fixed a bug where the location was not appearing in the transaction report, making it difficult to track where transactions occurred.
• FixedMembership Card V1 Push Notification - Fixed a bug where customers with a V1 membership card received push notifications referencing an "available limit" that doesn't apply to their card version.
• FixedStamp Card Icon Positioning - Fixed a bug where the custom inactive stamp icon shifted to the bottom-right corner when the card was added to a wallet, despite rendering correctly in the admin preview.

Updated

• UpdatedTransactional Emails: Default OFF - Transactional customer emails disabled by default. End customers are not emailed.

April 8, 2026

Fixed

• FixedUTM Double Welcome Points Fixed a bug where customers installing a card via a UTM link with a custom welcome bonus received double the configured points.
• FixedConversation Messages & RFM Batch Recalculation Fixed issues with conversation message display and improved RFM segment recalculation to run in batches for better performance and reliability.

Updated

• UpdatedSpecial Pricing Promo Code Display The admin panel now immediately reflects the discounted price after a promo code is applied, and reverts to the original price when the promo code expires or is removed, making pricing more clearer for accounts with special pricing applied.

March 27, 2026

Added

• AddedExtended UTM Tracking The system now captures all URL query parameters — not just utm_source — when a loyalty card is issued. Parameters like utm_medium, utm_campaign, utm_content, utm_term, fbclid, and any custom parameters are stored on the card. Dedicated indexed columns enable fast analytics queries. The data is exposed in API responses, webhooks, and exports.

Fixed

• FixedRFM Segment Calculation Mismatch Fixed a discrepancy where the number of clients shown in an RFM segment didn't match the actual results when filtering by that segment.

Updated

• UpdatedInbox Improvements Channel icons and names are now displayed for messages, contacts show their channel source, customer avatars link directly to their profile, and an infinite scroll has been added for message history.

March 17, 2026

Added

• AddedCustomisable Customer Table Columns You can now customise which columns are displayed in the customer table and rearrange their order to match your workflow. Each user's column preferences are saved individually, so managers and team members can each have their own view without affecting others.
• AddedUTM-Based Welcome Bonus Override Configure custom welcome bonuses for specific UTM links. When a customer installs a loyalty card via a particular UTM-tagged link, they receive a tailored welcome bonus instead of the default one. Run targeted acquisition campaigns with unique incentives per channel or partner, while keeping the default welcome bonus intact for all other installs.

Fixed

• FixedFilter Text Display Issue Fixed a bug where filter section text appeared white on a white background, making it invisible.

March 5, 2026

Added

• AddedExpiration Reminder Triggers for Auto-Pushes & Automations Set up automated push notifications and Flow Builder automations that trigger before your customers' stamps or points expire. Two new trigger types: Stamps Expiration (Stamp and Subscription cards) and Points Expiration (Reward, Cashback, Gift, and Subscription cards). Choose when the reminder fires and customize the message.
• AddedTransactional Emails A brand-new transactional email channel. When points are credited or debited, customers now receive a detailed email receipt, separate from push notifications, that includes a full breakdown of all operations, the resulting balance, and any rewards earned. Push notifications and transactional emails can be enabled or disabled independently.

Fixed

• FixedCancelled Email Campaigns Status
• FixedFixed a misleading UI issue where cancelled email campaigns continued to display a "pending" status. Cancelled mailings now correctly show as "cancelled".

Feb 26, 2026

Added

• AddedPublic API v2: Promotions Endpoints Implemented comprehensive promotions endpoints in public API v2, enabling programmatic management of promotional campaigns.
• AddedTransaction Amount Editing Added the ability to edit the purchase amount of transactions for accurate LTV (Lifetime Value) tracking and reporting.
• AddedReal-time Birthday Points Accrual Birthday points are now accrued in real-time, ensuring customers receive their rewards instantly on their special day.

Fixed

• FixedRFM Frequency Intervals Fixed incorrect frequency intervals in RFM (Recency, Frequency, Monetary) analysis calculations.
• FixedCard PDF Generation Error Resolved errors that occurred when clicking on Card PDF links, ensuring smooth document generation and viewing.
• FixedWebhook Reliability Addressed multiple issues affecting webhook delivery and processing to ensure consistent event notifications.

Updated

• UpdatedApple Certificate Update Updated Apple certificates to ensure continued compatibility and security compliance.
• UpdatedMembership Card Promo Code Field Added proper spacing for promo code input on membership cards for improved usability.
• UpdatedQuery Performance Optimization Optimised long-running database queries to improve overall system performance and response times.

Feb 17, 2026

Added

• AddedAdded a new RFM segment “Inactive” for users with no visits in the last 90 days.
• AddedAdded support for importing customer data directly from Toast POS format, streamlining the customer onboarding process for restaurants using Toast systems.

Fixed

• FixedFixed a bug that could cause problems when exporting customers.

Updated

• UpdatedRecommended image size guidelines directly in the promotion image upload field to help users optimise their promotional content for best display results.

January 30, 2026

Fixed

• FixedFixed an issue that could prevent card installation in Google Wallet.
• FixedResolved multiple issues affecting the membership card experience.
• FixedFixed incorrect card statistics when the number of stamps is decreased.
• FixedFixed an issue where the recipient didn’t receive the gift card email.

Updated

• UpdatedAdded the ability to retry payment for unpaid invoices directly from the Customer Dashboard.

January 10, 2026

Fixed

• FixedFixed an issue where the promotions list didn’t refresh automatically after creating a promotion.
• FixedFixed issues affecting marketing kit downloads
• FixedFixed a case where the promotion card preview image could appear distorted.
• FixedAddressed multiple dashboard issues to improve stability and data correctness.
• FixedFixed a limitation with date selection when editing promotions, allowing valid date changes to be applied correctly.

December 15, 2025

Added

• AddedAdded support for Inbound Webhooks in the Workflow Builder, enabling external systems to trigger workflows.

Fixed

• FixedFixed an issue that could prevent customer conversations from loading correctly.
• FixedFixed an issue where the amount could mismatch on the confirmation screen in the Scanner App.

Updated

• UpdatedUpdated a set of Workflow Builder improvements to make building and managing workflows more reliable and convenient.

November 10, 2025

Added

• AddedAdded a new mailing segment “Cards not installed” and fixed an error that could occur when creating a mailing.
• AddedAdded a new checkbox to disable duplicate push notification emails.

Fixed

• FixedSome users not receiving the weekly report email
• FixedFixed some issues affecting the stamp card design and rendering
• FixedFixed data handling and responses for RFM-related enquiries
• FixedFixed incorrect currency format shown in the Scanner App

Updated

• UpdatedOptimised subscription renewal flow for free memberships to reduce renewal friction and edge-case failures.
• UpdatedOptimised dashboard loading and responsiveness.

October 30, 2025

Added

• AddedAdded the ability to select a specific segment in the "Moved to RFM Segment" trigger in automations.
• AddedAdded a promotions section. You can create promotions that will be displayed on the card during the promotional period. Available for all template types. You can redeem a promotion in your personal account and in the scanner.
• AddedAdded the ability to generate promotional materials. They can be downloaded as an archive on each template page.

Updated

• UpdatedUpdated the buttons for installing cards in Apple and Google.

October 16, 2025

Added

• AddedA public changelog is now available to help everyone easily track new features, updates, and improvements.
• AddedRolled out our new Referral Program – refer a business and earn 40% lifetime commission on their subscription.
• AddedNew dashboard design with more analytics. You can also switch to the old dashboard.

Updated

• UpdatedComplete redesign of the main site with a modern, clean interface.

August 30, 2025

Added

• AddedGift card with Stripe: You can now sell gift cards through one-time Stripe payments with no additional transaction fees! Here’s how it works: Before issuing the card, the customer pays for it via Stripe just like with memberships, but as a one-time payment. In the card issuing form, you’ll now see a required field for the buyer’s email address. You can choose how to deliver the gift card: - By email, SMS, or both (make sure your email/SMS services are connected in your account) - Immediately, or schedule the delivery for a specific date and time.

Updated

• UpdatedAdded the ability to copy automations

August 4, 2025

Added

• AddedWorkflow builder section for creating automations.
• AddedAbility to receive a reward for reviews on Google Maps.
• AddedAbility to import customers with the simultaneous issuance of a discount card with the transaction amount.

March 24, 2025

Added

• AddedAdded a new mode in the scanner “Kiosk mode” (auto accrual) To automatically accrue the configured number of stamps/points (depending on the type of card) without manual input. There is a protection against duplicate accruals (setting the delay of accrual on the same card) On the “Kiosk mode” setting page all card templates created in the account are listed (both active and inactive)Under the card template is the operation performed in the scanner, which can be automated. Automation will NOT be applied to the following types of card templates: Stamp (mechanics Spend, Products), Reward (mechanics Spend, Products), Cashback, Discount, Gift. Automation will be applied to the following types of card templates: Stamp card - mechanics Visit), Stamp card - mechanics Stamps (Feature for Stamp card: If "reward autoschedule" is enabled in the template settings, then in case when a stamp is charged the reward will be notified in the scanner about it), Reward card - mechanics Visit, Reward card (mechanics points), Multipass, Membership, Coupon.

July 1, 2025

Added

• AddedToast integration, added the ability to choose what the discount applies to (when selecting “% discount” as the reward type)
• AddedOption to enable weekly report delivery via Telegram.
• Added“Top 5 templates by revenue” widget to the main dashboard.
• AddedSetting: “Prohibit card installation via the general link.” When disabled, cards cannot be installed via a general link, but can still be issued to users via the dashboard and installed using an individual link.
• AddedRevenue calculation for gift cards
• AddedAdded a setting in the template builder for redirect after card installation. Works only for cards installed in Apple Wallet. This allows specifying a URL where the user will be redirected after adding the card to their wallet.

Fixed

• FixedFixed an issue when deleting the reward name or the reward itself in stamp cards

Updated

• UpdatedAuto-redirect setting to the template builder after a review is submitted. If this setting is enabled, after a user leaves a “5” rating, they will automatically be redirected to the review site page.

June 17, 2025

Added

• AddedWeekly Statistics Report: Added the ability to enable/disable report delivery in the user dashboard. The setting is located in the /settings/notifications section.
• AddedAdded support for the stamp card in the Toast integration.

Fixed

• FixedWhen selecting a timezone, seasonal changes (daylight saving time/winter time) are now taken into account.
• FixedFixed the display of the number of referral points in the card information block on the issuance form.
• FixedFixed the display of transaction amounts for discount cards in the scanner

Updated

• UpdatedIf a client leaves a rating below 5 after a visit, we restored the ability to follow added links to external review sites.
• UpdatedRemoved the "Happy Hours" setting from the template builder for Stamp cards with the stamp mechanic and Reward cards with the points mechanic.
• UpdatedWhen entering a purchase amount for a cashback card in the scanner, the system now immediately calculates how many points will be awarded.
• UpdatedIf a company is blocked due to an unpaid subscription, its cards on user devices will also be deactivated; they cannot be scanned. After payment, the cards will become active again.

May 13, 2025

Added

• AddedScanner App: Added all customer information (entered during card issuance) to the scanner.
• AddedAdded a button to delete all scheduled push notifications, both for a specific template and for the entire company.
• AddedAdded the "Birthday points" setting. You can now configure bonus stamps or points to be credited to the customer on their birthday. This setting works for the following card types: Stamp, Reward, Cashback, Multipass, Gift
• AddedAdded "Happy Hours" a setting that allows you to specify a time range during which customers receive increased points or stamps when visiting, according to the configuration. This setting works for the following card types: Stamp (Spend and Visit mechanics), Reward (Spend and Visit mechanics), Cashback, Discount, Multipass.

Fixed

• FixedFixed LTV calculation for customers with Multipass cards, and ensured sales from Multipass cards are correctly included in revenue stats.
• FixedFixed the "Card bonus balance" filter

Updated

• UpdatedUpdated the approach to collecting customer feedback after a visit. Now, if a cardholder gives a rating lower than 5 (1, 2, 3, or 4), the "Leave a review" button no longer appears, which previously redirected users to external services. If the cardholder gives a rating other than 5, a comment input window will appear instead, and the comment will be visible in the dashboard.

April 20, 2025

Added

• AddedIntegration with WooCommerce
• AddedNew Apps section: You can now connect your own custom application.
• AddedPrivacy Policy text field in the template builder: Previously, only the consent text for the privacy policy could be configured, but the policy text itself wasn't shown on the form page. Now it's displayed. Note: if the privacy policy display option is enabled, the text must be filled in.
• AddedLTV widget for customers: Added the LTV indicator to the cardholder’s profile. For a cardholder, LTV is the total sum of all purchases made over time (purchase sum from visits — the same value used as revenue in the ROI stats).
• AddedAdded the ability to select menu items as rewards for reward cards in the Toast integration.

Fixed

• FixedFixed the Average Check Dynamics chart (there were label mix-ups in the graph lines)
• FixedFixed an issue where updating a customer’s phone number did not update the cardholder’s number, leading to an error when restoring the card.
• FixedShopify integration: Fixed the process of promo code refunds. Previously, the amount was charged again instead of returning the points to the balance.
• FixedFixed customer visit count in the TOP 10 stats.

Updated

• UpdatedRedesigned the Retention chart on the main dashboard: The stats now show the number of returning customers for the selected period as a percentage: Retention Rate = (C(repeat) / C(current)) * 100% Where: C(repeat) — number of customers present in both periods (current and previous). C(current) — total number of customers in the current period.
• UpdatedPerformance upgrades aimed at optimising the loading of statistics on the main dashboard.
• UpdatedClient search in the scanner is now triggered by a button.

Language

• LanguageNew language: Québécois French.

March 11, 2025

Added

• AddedWarning when upgrading or downgrading a plan to inform that some features associated with the current plan may be lost.

Updated

• UpdatedLogic for subscriptions and auto-renewal of membership cards: Now, in both types of membership (with and without payment collection), when a subscription is canceled, the card becomes inactive after the paid period ends. This is reflected in the user profile in the personal account, in the scanner, and on the card itself (the card will not display tier and limit fields, and the barcode/QR code will be inactive). When the subscription is renewed, the card regains its fields, active barcode, active status in the personal account and scanner, and the ability to deduct/track visits.

February 4, 2025

Added

• AddedAbility to set a daily stamp accrual limit in the Stamp Card constructor.

Fixed

• FixedFixed Visit Count Calculation for Reward and Stamp Cards (Spend Mechanic) in the Main Dashboard: Previously, one visit was counted as two. Now, it correctly displays one visit per entry.
• FixedFixed Transaction Amount and Average Receipt Display in the Card Client Section: The issue affected Cashback cards. Now, amounts are displayed correctly.
• FixedFixed the issue with stamp/point expiration: Each stamp/point is planned to expire on its specific date (the countdown starts from the date the stamp was earned), If the reward is earned (stamps have been redeemed from the card), the stamp scheduling is erased, which resolves the issue when stamps expired too early. Added transactional push notifications for stamp and point expiration, so that the card balance is always up to date.
• FixedIn the dashboard, we fixed the display of the transaction amount in the corresponding widget (it was displayed 100 times higher).

January 17, 2025

Fixed

• FixedCorrected the display of transaction times in reports to match the user account's timezone.
• FixedFixed a bug preventing the renewal of membership card subscriptions.
• FixedAddressed an issue with displaying empty user profiles.
• FixedFixed Mass Membership Card Issuance Issue: Previously, mass-issued membership cards did not have a renewal date set, preventing visit accrual.
• FixedMembership Card Renewal Fix in Apple Wallet: Users can now correctly renew their membership cards stored in Apple Wallet.
• Fixed

Updated

• UpdatedCoupon statuses: Expired but unused coupons will now show as "Expired" in the user dashboard.
• UpdatedScheduled Push Notification Text: When modifying the content of scheduled auto-push and custom auto-push notifications, all previously scheduled but unsent notifications will be automatically updated with the latest text.

December 10, 2024

Added

• AddedSupport for entering purchase amounts exceeding seven digits (relevant for currencies like the Colombian peso).

Fixed

• FixedIssue with generating PDF files when the text contained special characters.
• FixedDiscount Calculation Correction: Resolved an issue where discounts were incorrectly calculated during refunds on discount cards (previously, the discount increased and was displayed as x100).
• FixedMultipass Card Display Fix: Corrected the display of the "Total visits" field on Multipass cards added to Apple Wallet.

Updated

• UpdatedDashboard Statistics Update: In the "Top 10 by Referrals" and "Top 10 by Customer Profile" graphs, purchase amounts now include values entered in the "Purchase Amount" field during accrual/visit.

November 5, 2024

Fixed

• FixedCurrency and ROI Statistics: The chosen currency in user settings now applies across the dashboard, with ROI statistics and tariff costs shown in local currency.
• FixedFixed Subscription Renewal on Failed Payment: Membership card subscriptions no longer auto-renew if the payment fails.
• FixedTransaction Sum Display for Reward Cards: The total transaction amount now displays correctly in the "Transaction Sum" widget instead of showing zero.
• FixedPush Notification Segmentation Fix: Notifications sent to a selected segment now reach only that segment’s cardholders, instead of all cardholders of a template.

Updated

• UpdatedMarketplace Enhancements: Added Credit Reversal Option: Now credits can be canceled directly in the marketplace, Fixed Welcome Points for GloriaFood Card Issuance: Welcome points are correctly awarded when cards are issued via GloriaFood.
• UpdatedNew Mechanics for Stamp Cards: Customizable Stamp Accrual: Similar to reward cards, stamp cards can now accrue stamps based on either purchase amount or visit frequency (configurable in the template builder). Existing stamp cards retain their previous settings.

October 14, 2024

Added

• AddedOption to Delete Scheduled Push Notification: Scheduled push notifications can now be deleted before their sending time. A delete button has been added above each scheduled notification in the push history section.
• AddedMarketplace of Applications Published: Launched a marketplace section in the integrations area, allowing users to publish their own apps for future integrations.

Fixed

• FixedFixed Coupon Statistics for Cards Linked to Other Templates: Previously, after redeeming a coupon and transforming it into another card, those cards were not counted in the coupon statistics.
• FixedResolved Issue with Reinstalling Redeemed Coupons: Fixed a bug where it was possible to reinstall a coupon if the previous one was redeemed with the status "not installed."
• FixedReferral Program Fix: Fixed an error where a "share card" link appeared after a customer left a review, even when the referral program was disabled.
• FixedFixed Barcode Text in Telegram Cards

September 5, 2024

Added

• AddedIntegration of Cards into Telegram: It's now possible to install cards in Telegram by creating your own chat bot. This bot can be connected as an external service for installing cards, sending push notifications, campaigns, and chatting with cardholders.

Fixed

• FixedPush Notification Error Fixed: Corrected an error that occurred when a manager attempted to send a push message with editing access enabled.

Updated

• UpdatedExport Table Enhancements: Added a "Purchase Amount" column to the export tables for transactions by template and by customer.
• UpdatedIncreased Transaction Export Limit: The number of transactions that can be exported per card has been increased to 200,000. Previously, large export files would cause download errors.
• UpdatedUpdated Terms of Use Text for Membership Cards: The "Terms of Use" for membership cards have been updated to comply with requirements and now include company data.

Language

• LanguageSynchronised "Name" Field with Template Language Settings: The "Name" field on the background image of the membership card is now synchronized with the language selected in the template settings. Previously, it was always displayed in English.

August 7, 2024

Added

• AddedTransaction Amount Display in User Profile:Added the display of transaction amounts (for ROI purposes) in the user profile page, enhancing the transparency and utility of transaction data.

Fixed

• FixedCustom Fields on Card Reissue: Fixed an issue where custom fields in the card issuance form were empty when a user restored a card, despite being filled in during the initial issuance.

Updated

• UpdatedCustomer Synchronisation Refactoring: Refactored the synchronisation process for customers during integrations to improve performance and reliability.
• UpdatedMembership Card Updates: Added the ability to deduct visits directly through the dashboard, Fixed the issue where the visit count in the "Limits" widget remained unchanged after visits were deducted, Corrected the issue where the card name overlapped with the renewal date on the front side of the card, Implemented push notifications for subscription changes or renewals, ensuring that the card is updated with the latest limits.

July 9, 2024

Added

• AddedFacebook Messenger Integration: Added support for receiving all types of push notifications in Facebook Messenger.Enabled the ability to send mailings and conduct conversations through the Admin Panel. Improved the display of cards in Facebook Messenger. Now, the full card is displayed instead of just the central part.

Fixed

• FixedMembership card with Payment Collection: Fixed an issue where limits were not updating when the subscription was renewed. Now, both the period and card limits are updated correctly upon renewal.

June 24, 2024

Fixed

• FixedFixed Push Notifications on Coupon Redemption: Resolved an issue where push notifications were not sent upon coupon redemption. Additionally, the digital card in the wallet did not update or transform to the associated linked card.
• FixedFixed Push Notifications for Membership Card Visit Registration:Addressed a bug where push notifications were not sent when registering a visit on an unlimited membership card.

June 7, 2024

Added

• AddedCustomizable RFM Filters:Users can now customise the ranges for RFM (Recency, Frequency, Monetary) filters to better fit their company's industry.
• AddedAutomatic and Manual Push Notifications: Users can specify auto-push notifications when customers move between segments. All nine default segments are available, but specific ones can be disabled as needed.
• AddedImplemented Import with Balances for Various Cards: Users can now import balances for Stamp, Reward, Cashback, and Gift cards. This simplifies the process of transferring existing balances to the system.
• AddedBarcode Type Selection in Card Template Settings: choose between Barcode (PDF 417) and QR Code when setting up card templates. This offers greater flexibility depending on the intended use case for the cards.

Fixed

• FixedFixed Membership Card Expiry Settings

Updated

• UpdatedWhatsApp Card Display: The appearance of cards in WhatsApp has been updated to match the look of cards in Apple Wallet, providing a consistent visual experience across platforms.
• UpdatedNew RFM Segment Settings Tab
• UpdatedEnhanced Card Appearance in Google Wallet: Updated the visual design to include background images and custom fields. This enhancement ensures that the digital card presentation aligns closely with the brand’s visual identity.
• UpdatedUpdated Design for Card Installation Buttons:Improved the design of the card installation buttons on the issuance form, providing a more user-friendly and visually appealing interface.

May 17, 2024

Added

• AddedCustom Auto-Push Notifications via WA Bot:Auto-push notifications now support not only custom text but also the display of card images in transactional pushes.
• AddedPush Notifications for Google Wallet: Users can now receive push notifications for cards installed in Google Wallet.When a user taps on the notification, Google Wallet opens to the card's front ("Card View"), showing a banner at the top of the screen with a "View Message" button.

Fixed

• FixedCard Expiry Date Settings Fix: Fixed an issue related to setting the card expiry date in the template settings.The card expiry date now correctly sets to the end of the selected day and considers the account's timezone.
• FixedTransaction Table Sorting Fix: Addressed a sorting issue in the transaction table. With the addition of the new transaction type "visit registered," the sorting was incorrect (not by date). This has now been corrected to display accurately.
• FixedCardholder Birthday Display:Fixed an issue where the cardholder's birthday was displayed incorrectly in some cases due to the company's time zone settings.

April 15, 2024

Added

• AddedToast Integration
• AddedWhatsApp Message Sending via Templates: Implemented the ability to send messages via WhatsApp using templates. Customers can now receive push notifications via WhatsApp.

Fixed

• FixedIssue with Optional Birthdate Field

March 1, 2024

Fixed

• FixedFixed the referral program functionality. Points are now awarded to both the referrer and the referee upon the referee's visit.
• FixedCorrected the "points expiration" setting. Points now expire after the designated period
• FixedFixed sorting of custom fields when exporting the client database.
• FixedMembership card: Fixed template saving error when Stripe is disabled.
• FixedMembership card: Corrected tier display on the card (showing default instead of edited).
• FixedMembership card: Fixed the ability to add benefits to tier descriptions
• FixedFixed an error related to reconnecting Stripe accounts where the "active" status wasn't appearing after reconnection.
• FixedWhatsApp Bot Card Issuance

Updated

• UpdatedScanner Search Enhancement: Improved scanner search functionality to allow users to search by phone number, name, and other custom fields, in addition to serial number.

Feb 9, 2024

Updated

• UpdatedMembership Card Enhancement: Statistics and Graphs Overhaul, Payment Visibility Improvement, Bulk Card Issuance Refinement, Stripe Customer Portal Link, Informative Widgets on Membership Client Profiles, Subscription renewal date now appears on cards with payment collections enabled
• UpdatedReward Card Enhancement: Added usage limits for custom rewards. Users can now only redeem rewards as many times as specified in the settings. Added the option to consider visits when redeeming rewards. Previously, visits were not accounted for when redeeming rewards; now, this feature can be enabled in the template builder. Added the ability to accumulate bonuses when redeeming rewards. Now, users can both redeem rewards and earn points simultaneously by entering the purchase amount into the scanner.

January 19, 2024

Added

• AddedIntegration with Square POS
• AddedIntegration with Shopify
• AddedTrial Period for Subscription Purchases via Stripe
• AddedCustomisable Membership Card Settings: New settings for membership cards have been added, including options to display photos and names separately. This enables the customisation and editing of older cards from the first version.
• AddedInstallation Instructions for PWA Cards

Fixed

• FixedFont Color Correction on Membership Card Background
• FixedPlacement Adjustment for "To Next Reward" Field
• FixedPush Notification Fix for Stamp Cards
• FixedScanner Login Error Correction
• FixedZero Balance Display in Apple Wallet
• FixedMembership card expiration Date Display Fix

December 7, 2023

Added

• AddedCustom fields editing - When a new cardholder registers in the platform they fill out the form with a set of fields. You are now free to add any field you need, i.e., birth date or user's tier etc. And now you can change these values in the customer's profile any time.
• AddedNew stats widgets - ROI/CAC/LTV metrics and revenue stats for a period of time. This helps to keep track of the dynamics of customer engagement and the benefits of the loyalty program.

Fixed

• Fixedaccrual of welcome stamps
• Fixedcard installation error with empty fields in the issue form
• Fixed"Customer has another phone" error on card issuing

Updated

• UpdatedA number of UI/UX updates
• UpdatedGift Card 2.0 - Updated our Certificate card type. It was renamed to Gift card and got a number of new settings. You can use this type to create gift cards with a balance and send out to users immediately. Some features: It can show it's balance in certain local currency, It can be pre-funded on issuing, restricted by period of time ("valid from", "valid until"), sent to customers by SMS or email immediately after issuance

November 1, 2023

Added

• AddedMailing Inbox - A new opportunity for communication with clients - Inbox - has appeared on the platform. On the basis of our mailings, we have made conversations. Conversations can be used by companies sending offers to customers. The conversations are in a separate section, and are also available in the profile of the sub-account to which the email was sent.
• AddedAccess Control - Every company can create managers. Now in the manager edit form you can specify what access permissions you are willing to give them.

Updated

• UpdatedReward card 2.0 - relaunched our new more powerful Reward card. The settings of the card and rewards have been significantly expanded; now it is possible not only to credit points to the card, but also to take into account the amounts of purchases and visits, so that points are credited automatically according to the set conversion rates. The scanner app now supports all accrual methods. Rewards can be of different types: absolute discount in the specified currency, relative discount in % of the check and, of course, custom, as before. The new version of the card allows you not to accumulate rewards, reaching them strictly one by one, but to buy them at any time for the accumulated points. This increases conversion and customer loyalty.

September 7, 2023

Added

• Addedability to specify the format of dates and numbers for templates. This format will be used in all issued cards. Now you can use both European, American and Japanese date formats, as well as separators for numbers. This is customizable in the template builder in the Settings section.

Fixed

• Fixedfixed the accrual of welcome stamps and points

Updated

• Updatedimproved servers performance
• Updatedadded more caching
• Updatedmade a number of processes asynchronous

August 2, 2023

Added

• Addedwebhooks on RFM segments change for customers
• AddedMailing from CRM. - You can create customer segments based on a set of filters and do mailings via SMS and email to these segments. You can use placeholders in messages, they allow you to address the user by name or add customised links. You need to connect your SMS and email distribution services to use this feature

Fixed

• Fixedcreating a customer with an existing phone number
• Fixedpush notifications in PWA cards after sharing a card or sending a feedback

Updated

• UpdatedPDFs for templates, now all information fits on one sheet, it is convenient to print and place in the sales area
• Updatedpre-filling of automatic push notifications, now they are created with ready text when creating new templates

July 1, 2023

Added

• AddedCRM: Added bulk actions on customers

Fixed

• Fixedcard expiry date after coupon redemption if linked card can expire
• Fixederror when disabling notifications on PWA card
• Fixedcard share links for cards issued via integrations

Updated

• UpdatedA number of UI improvements
• UpdatedInfrastructure improvements (queue and cache optimisation)
• Updated[PWA cards] Links in push messages are now look as links

June 5, 2023

Added

• AddedCustom link for sending feedback - now it is possible to specify your own name for feedback
• AddedIntegration with Vendasta
• Added

Fixed

• FixedFixed a bug in the Rewards card type stats
• FixedFixed sorting clients by card in chronological order by creation date
• Fixedcard installation in Google Wallet
• Fixederror loading card form when domain name has uppercase letters, now always converted to lowercase
• Fixedaccrual by the scanner app on an expired card

Updated

• UpdatedUpdated the token for PWA cards - no need to reconnect the notifications on the PWA card

April 31, 2023

Added

• AddedRFM filters and Loyalty filters, filtration group "Communication"

Fixed

• FixedReturned custom fields to user profile
• FixedFixed the possibility for the scanner to debit more points than the card balance
• FixedFixed unloading of transaction report

March 17, 2023

Added

• Addedbooksy.com and booking.com review services to the template builder.
• AddedAdditional card information to the scanner app - balances, awards, important dates, etc.
• AddedLaunched a referral program for Reward cards. You can set the amount of bonuses for a referral and a referrer when issuing a card or on a first visit.
• Addednew blocks to the dashboard: top referrals and customer retention chart.

Fixed

• FixedCrediting of welcome stamps and bonus points to the balance
• FixedCoupon redemption in Apple Wallet, added new fields on the front side
• FixedFormat of cells in the transactions list export
• Fixedstatistics for the "Coupon" card
• Fixeddisplay of card end dates on PWA
• Fixeddeleted cardholder recovery process
• FixedUTM link creation if such name was used before

Updated

• UpdatedThe push notification queue has been optimised. Informative pushes now come almost instantly.
• UpdatedImprovements to the scanner

Language

• Language5 new languages added to app.LoayltyPal.io

March 1, 2023

Added

• AddedNew type of card - Reward card
• AddedNew widget block to the main dashboard - Customer Profile. It shows the customer's gender and age summary, which is detected through the client's name.
• AddedImplemented multiple webhooks
• AddedAdded a field to the template builder, where you can save your scripts, e.g. for GTM or analytics, and run them in the card issuance form.

Fixed

• FixedArrange the custom fields on the card according to their order in the template. And displayed them on the back side of the cards.
• FixedAdded titles and descriptions for social media

Updated

• UpdatedScanner app speed improvements

Feb 13, 2023

Added

• AddedPWA (Progressive Web Applications) cards for Android users
• AddedNew charts for statistics. They are now more visual and interactive.
• AddedNew data in the operations list + updated export to CSV.

Fixed

• FixedRecipients number pre-calculation when sending pushes to a specific template with segment selection
• FixedFeedback link returned to the stamp cards (in the card description)
• FixedPDF creating for some cards.

Updated

• UpdatedNew instances for push mailings queue
• UpdatedOptimised loading the list of card templates and the card information page. This now loads instantly.

Jan 10, 2023

Added

• AddedCard recovery via SMS
• AddedInformation icon to each header in the template designer
• AddedEmail validation to the "active links" section in the designer
• AddedScheduled push mailings - with this feature, you can plan many push mailings for future sending.

Fixed

• FixedExpiration date error when earning points or stamps
• FixedBroken stamps pictures for PWA

Updated

• UpdatedUsability of working with UTM tags
• UpdatedRedesigned the card issuance for customers